Just like BeautyOverstock.com, our return policy is always OPEN.

If for any reason you are not satisfied with your BeautyOverstock.com purchase, simply return it and we will be happy to exchange it or credit your account for the full product sale amount. Shipping fees are non-refundable. 

When making a return, please:

• Contact us any time if you have questions about your return, or want to share your reason for returning any item. We're here to help, and to make sure you are happy with every purchase and every product.
• Include your purchase and contact information
• Allow 4 weeks for returns to be processed. Credit card purchases will automatically be credited to the account used for the original transaction.
• Address product returns to:

BeautyOverstock.com Customer Service
Marlena's Outlet Store
1230 W. Washington Blvd.
Chicago, IL 60607
(312) 943-2626

One more thing...

BeautyOverstock.com is not responsible for lost returns, so we recommend that you insure your return package. Inexpensive insurance options are available from all shippers (such as UPS, FedEx, U.S. Parcel Post), and some include insurance up to a certain amount with the basic shipping fees.